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System Administration & Reporting Tools

Fully customizable look and feel

  • Administration tool allows graphic elements can be substituted
  • Choose from standard color and style themes
  • Background of each question can be different
  • Format of question text can easily be modified by using standard HTML codes
  • Look and feel of each questionnaire can be completely different

Reporting capabilities:

  • Log of all survey responses
  • *User report list a users and their contact information and/or survey score
  • Summary report tallying responses to each question
  • Filter on survey location and date range
  • Export data to an excel spreadsheet
  • Staff report showing all patients served by each staff member along with the individual and average wait times
  • Time Increment report showing the number of patients served in half hour increments throughout the day
  • Waiting Interval Report showing a breakdown of patients served bracket by the length of time they waited to be served
  • Wait Time Report showing a log of all patients served with detail waiting times for each step of the process (wait to be called, wait to be served and total wait)
  • Retrieve and print individual record based on a search by name, id, or other flagged information field.

Now-serving Screen Alerts person in waiting room to come up for service

  • Person is automatically shown on display when staff clicks the “Call” button on the staff screen is clicked
  • Person is automatically removed from the display when the “Served” button on the staff screen is clicked

Data Center application displays real-time summary of each facility and current number of patients waiting, being served and service completed along with the current average wait times. Summary information can be displayed for the current time or for prior days?

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